Business Process Analyst improving processes and operational readiness in Payment Operations and Treasury Operations at Fiserv. Collaborate across teams to enhance workflows and define KPIs for operational quality.
About the role
- Product and Process Management Analyst in Santiago de Surco. Analyzing program behavior to enhance customer experience and identifying business opportunities.
Responsibilities
- Analizar y entender el comportamiento de los programas
- Revisar los procesos y ejecutar pruebas de certificación de los programas
- Evaluar métricas claves de uso, rentabilidad, adopción y comportamiento de los usuarios
- Detectar tendencias de mercado, necesidades del cliente y oportunidades estratégicas
- Acompañar el desarrollo, certificación y mejora continua de los productos
- Recopilar, analizar e interpretar comportamiento de los programas
- Preparar informes periódicos sobre los principales ingresos
- Elaborar presentaciones para Directorio
- Coordinar con proveedores externos las ventanas de tiempo requeridas para la ejecución de pruebas
Requirements
- Experiencia comprobada en áreas comerciales y/o producto mínima de 1 año como analista de soporte producto, en los rubros de: Sector Financiero, AFP‘s, Seguros, etc.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Web Business Analyst responsible for analyzing and documenting business needs for IC Markets' website platforms. Collaborating with teams to enhance user experience and drive performance optimizations in a fintech environment.
Business Analyst collaborating with stakeholders on enterprise - scale data and regulatory platforms. Responsible for requirement analysis and translating business needs into actionable solutions.
Data & Insights Analyst driving digital transformation in customer service operations. Defining analytics strategies and building dashboards to enhance customer experience and operational efficiency.
Senior Business Analyst driving strategic and technology initiatives at Capital Bank. Partnering with stakeholders to ensure high - quality delivery of business objectives and requirements.
Senior Business Analyst supporting Payroll Transformation programmes at Expleo. Capturing requirements and implementing payroll systems in collaboration with various stakeholders.
Senior Business Analyst for HR Transformation supporting global HR change initiatives. Involvement in Learning platform implementations and collaborating across several HR workstreams.
Senior Business Analyst responsible for analyzing stakeholder requirements and ensuring compliance at Creditreform. Focused on improving data quality and supporting software development processes.
Business Analyst in public sector at Wavestone focusing on tax and accounting processes. Analyzing client business processes and providing sustainable solutions for future systems and workflows.
Business Analyst developing user - centric digital solutions in an agile environment for clients. Collaborating with cross - functional teams to design and implement effective user experiences.