Business Analyst collaborating with stakeholders on enterprise - scale data and regulatory platforms. Responsible for requirement analysis and translating business needs into actionable solutions.
About the role
- Web Business Analyst responsible for analyzing and documenting business needs for IC Markets' website platforms. Collaborating with teams to enhance user experience and drive performance optimizations in a fintech environment.
Responsibilities
- Gather, analyze, and document business requirements related to website features, improvements, and integrations.
- Translate business needs into clear functional specifications, user stories, and acceptance criteria for development teams.
- Work closely with Product Owners, Marketing, UX/UI designers, and developers to ensure business requirements are properly understood and implemented.
- Analyze website performance and user behavior using tools such as Google Analytics, Hotjar, Amplitude, or other analytics platforms to identify opportunities for improvement.
- Support A/B testing initiatives by defining hypotheses, tracking performance metrics, and documenting results.
- Collaborate with SEO and content teams to ensure website improvements align with SEO strategies and marketing goals.
- Participate in backlog grooming, sprint planning, and Agile ceremonies to clarify requirements and support delivery.
- Ensure requirements documentation is maintained and updated across tools such as Jira and Confluence.
- Assist in validating development deliverables and ensuring implemented features meet defined business requirements.
- Support testing activities by preparing test scenarios and validating functionality prior to release.
- Monitor and document website processes, workflows, and dependencies across internal systems.
- Ensure website features align with company branding , compliance requirements , and regulatory standards.
- Support cross-functional communication between business stakeholders and technical teams.
Requirements
- Bachelor’s degree in Business, Marketing, Computer Science, Information Systems, or a related field.
- 3+ years of experience as a Business Analyst , preferably within a fintech, forex, or financial services environment.
- Strong ability to gather and document business requirements and translate them into functional specifications.
- Experience working with website analytics tools such as Google Analytics, Google Tag Manager, Hotjar, Amplitude, or similar platforms.
- Understanding of SEO principles, user experience (UX), and conversion rate optimization (CRO).
- Familiarity with website development processes and web technologies.
- Experience working with Jira, Confluence, or similar project management tools.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Ability to work in a fast-paced Agile/Scrum environment.
Benefits
- Competitive Pay – We value you , not just your role.
- Career Growth – Your journey is important.
- Work-Life Balance – Time to rest is time to thrive.
- Wellness & Healthcare – Health comes first.
- Future Security – We’re invested in your tomorrow.
- Snack Hub – We care about your daily comfort.
- Lunch on Us – Nourishment and connection matter.
- Paid Overtime – Your extra effort doesn’t go unnoticed.
- Learning & Development – We believe in your potential.
- Referral Bonus – People matter here.
- Team Spirit – Culture is everything.
- Fitness & Recreation – Stay active and refreshed.
- Unwind Fridays – We’re human too.
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