Technical Support Engineer delivering global support for Salesforce Marketing Cloud. Managing complex customer issues and providing top - tier technical expertise in a customer - centric environment.
About the role
- Referring technician for aseptic maintenance equipment at Novo Nordisk's production site in Chartres, ensuring compliance and training support. Collaborate on modern production lines in the pharmaceutical sector.
Responsibilities
- Become the technical subject-matter expert for equipment, mastering all intervention domains (mechanical, electrical, automation, robotics).
- Ensure the setup and commissioning of new production workshops and perform corrective and preventive maintenance activities.
- This includes performing FMECA (Failure Modes, Effects and Criticality Analysis), tracking maintenance project deliverables and participating in the implementation of performance monitoring tools.
- Collaborate with various stakeholders (suppliers, site engineers, international internal contacts) to ensure equipment compliance and quality.
- Develop and deliver training plans for maintenance technicians.
- Contribute to the creation and improvement of maintenance documentation structures, taking into account technical, production and environmental constraints.
Requirements
- Higher education diploma (Bac+2/Bac+3) or vocational baccalaureate with a focus on Maintenance.
- A solid career as a Maintenance Technician (more than 10 years’ experience) in a production environment (automotive, chemical, food, cosmetics, etc.).
- Ideally, experience in the pharmaceutical sector.
- Proficiency in maintenance processes (mechanical, pneumatic, electrical, robotics).
- Knowledge of isolators and cleaning/sterilization processes is a plus.
- Excellent communication, analytical and synthesis skills; pedagogical ability; team spirit; rigor; organization and pragmatism.
- Ability to understand and communicate in English (written and spoken).
Benefits
- International culture where employee well-being and career development are at the heart of our priorities
- Attractive compensation package: profit-sharing/bonus schemes; company savings plan; annual salary reviews; share ownership, etc.
- Employee committee benefits we all appreciate (culture vouchers, holiday vouchers, Christmas gifts, etc.)
- Company health insurance covered at 65%, offering excellent reimbursement levels
- Public transport subscription reimbursed at 75%
- Seasonal fruit available along with complimentary hot drinks
- On-site company restaurant with unbeatable prices (meals under €5), open from breakfast through evening
- Into sports? A fully equipped gym is available on-site for €35 per year
- Novo Nordisk offers an on-site concierge service.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Support Analyst providing first - level assistance to business areas using Jira. Engaging with critical systems that account for significant revenue in a hybrid role in São Paulo.
Technical Support Analyst providing first - level support for Lumary's healthcare technology products. Identifying and resolving customer queries while assisting with product engagement and issue escalation.
Desktop Support Engineer providing user helpdesk support and maintaining production desktop systems at Flying Bark Productions, an animation studio in Sydney. Troubleshot hardware and software issues in a dynamic environment.
User Support Analyst supporting local IT team in Eschenbach, providing hardware and software solutions. Involves problem analysis and implementation of new IT processes.
Technology Support Technician providing high - quality technical support to customers using our products. Working mostly from the office but with on - site visits when needed for complex issues.
Support Technician for Niterra maintaining jigs and fixtures for spark plug technology. Adhering to safety and quality standards while collaborating across departments and managing preventive maintenance.
Systems Support Technician maintaining robust IT support for PHS and improving health equity through technology. Responsible for computer systems upkeep across various locations in New York.
Technical Support Engineer providing basic technical support for Securitas Healthcare products via phone, email, and occasionally onsite. Responsible for customer contact, troubleshooting, and collaboration with higher tiers.
Technical Support Operations Manager overseeing Managed Services support operations in Plano, TX. Leading teams and ensuring customer satisfaction while managing technical support and NOC functions.