Technology Support Technician providing high-quality technical support to customers using our products. Working mostly from the office but with on-site visits when needed for complex issues.
Responsibilities
Bied je hoogwaardige technische ondersteuning aan klanten die onze producten en diensten gebruiken.
Werkt voornamelijk vanuit kantoor, maar bezoekt ook veehouders wanneer situaties complex zijn en diepgaande diagnostiek of probleemoplossing vereisen.
Zorgt voor tijdige en kwalitatieve oplossingen, behoudt klanttevredenheid en draagt actief bij aan de continue verbetering van ons servicemodel.
Vertaal je nieuwe ontwikkelingen binnen ons systeem door naar het veldteam en geef je trainingen aan onze Accountmanagers.
Requirements
Ervaring in Technische ondersteuning / after sales / helpdeks functie is een pre.
Een afgeronde relevante bachelor opleiding.
Uitstekende mondelinge en schriftelijke communicatieve vaardigheden in het Nederlands en Engels, met het vermogen om de basis van technische concepten over te brengen.
Sterk analytisch vermogen met gevoel voor prioriteit afwegingen en timemanagement.
Systems Engineer focused on modern endpoint management and automation across Microsoft and Apple ecosystems. Designing and implementing Intune solutions while enhancing DevOps practices.
Systems Engineer focused on Microsoft Intune and Apple endpoint management. Designing and automating solutions for a multi - customer environment with operational excellence.
Application Support Analyst performing IT support for healthcare systems in ambulatory care settings. Analyzing and resolving support issues while collaborating with various departments and vendors across the organization.
Customer Support Analyst responsible for providing efficient client support at CIAL Dun & Bradstreet. Engaging with clients via various channels to resolve issues and improve processes.
Support Engineer managing Microsoft Client Infrastructure for leading IT service provider with flexible work arrangements. Responsible for Windows environment stability and process/tool enhancements.
Support Analyst managing user support and internal applications at WTW Brazil. Focused on team collaboration and improving IT governance processes while providing assistance to users.
Warehouse Support Technician providing logistical support to Nestle's warehouses and managing stock movement. Ensuring compliance with quality and safety standards in operations.
Technical Support Technician providing assistance and solutions for global customers at Fischer Panda. Combining office tasks with customer interactions, ensuring technical support and problem resolution.
Technicien support systèmes et réseaux Cloud pour Absys Cyborg, intervenant sur des incidents IT liés au cloud et aux réseaux. Poste basé en France avec travail en équipe et relation client.
IT Support Technician addressing technical issues and assisting users in IT department. Responsible for equipment maintenance and user training within the company.