Advanced System Manager II responsible for the operation and maintenance of Docuvera systems at Novo Nordisk. Collaborating with stakeholders and ensuring compliance with GxP and Quality Management standards.
Responsibilities
Managing Docuvera – Structured Content system
Oversee deployments into environments
Manage expectation of customers and users
Drive Vendor Audit and ensure quality practices
System management aligned with QA and LoB requirements
Interacts with vendors and resolves operational issues
Negotiate complex contracts
Manage vendor performance
Ensure audit and inspection readiness
Requirements
Bachelor or Masters in relevant field
10+ years of IT/pharmaceutical experience
3-5 years of system management experience
Knowledge of GxP systems
In-depth knowledge of ITIL, Incident, Problem and Change Management processes
Experience in IT project work or IT experience covering specification, design, development or implementation
Experience within the pharmaceutical or other relevant industry
General business understanding
Experience with GxP requirements, validation & compliance
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