Platform Support Manager at Arrive Logistics leading Enterprise IT to resolve customer issues. Overseeing technical support and improving processes within the ARRIVEnow Platform.
About the role
- Key Account Manager responsible for strategic client management and developing key accounts in the B2B sector. Focusing on tailored solutions and successful contract negotiations for business partners.
Responsibilities
- Strategic account management: You are responsible for building, developing and maintaining long-term partnerships with our most important business clients.
- Client acquisition & growth: You proactively win new key accounts in the pharmaceutical sector, brands for dietary supplements, pharmacies (including wholesale) and our therapist network, while further developing existing customers.
- Tailored sales solutions: You design customized offerings for our business partners — from white label to private label — and position Terra Essence as the preferred partner.
- Contract negotiation & closing: You independently conduct price and contract negotiations, prepare proposals based on customer formulations and ensure successful deal closures.
- Market & competitor analysis: You monitor market trends, identify new opportunities and provide valuable insights to performance and product marketing.
Requirements
- Industry experience: We will train you, but experience with food or pharmaceutical products is an advantage.
- Education: You have at least a commercial vocational qualification or a degree in a relevant field.
- B2B sales & Key Account Management: You have proven success in B2B sales, ideally with experience managing key accounts, and you can communicate confidently in German and English.
- Outgoing personality & negotiation skills: You are a strong communicator, build sustainable relationships and conduct negotiations with confidence.
- Data & KPI orientation: You work in a structured way, use performance metrics purposefully and identify optimization potential.
- Independent working: You are organized, goal-oriented and take responsibility for your results.
Benefits
- 31 days of vacation (Christmas Eve and New Year’s Eve are granted as additional days off)
- Flexible working hours
- Company pension scheme and growth bonus
- Annual "Lebenskraftpur" health voucher
- 25% employee discount and product samples
- Additional discounts and perks via corporate benefits
- Bioavailable water and unlimited matcha in all kitchens
- Access to the mental health program OpenUp
- Team outings and company events to strengthen team spirit, and much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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