Hybrid Senior Vendor Manager

at Novartis

• Job title: Senior Vendor Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Dublin, Ireland

About the role

• Trial Vendor Senior Manager overseeing vendor operations for global clinical trials. Ensuring compliance, timelines, and quality standards in collaboration with the Clinical Trial Team.

Responsibilities

• Collaborate closely with the study team lead and members throughout the study lifecycle.
• Review vendor-related protocol sections during protocol development.
• Drive or support the development and completion of Study Specification Worksheet (SSW) to facilitate vendor bid processes.
• Manage vendor interfaces in cooperation with partner functions, including quote reviews and contract negotiations.
• Oversee vendor cost control, budget reviews, invoice reconciliation, and purchase order (PO) close-out.
• Ensure vendor service excellence at the study level, meeting quality and service standards.
• Optimize study start-up processes and manage central vendor-related activities (e.g., site activation, supply tracking).
• Monitor vendor risk and performance using tools such as FIRST, Unified Vendor Portal (UVP), and Clinical Insights, implementing corrective actions as needed.

Requirements

• Bachelor’s degree or equivalent; advanced degree preferred.
• Fluency in English (oral and written).
• Minimum of 3 years’ experience in clinical operations and vendor management processes.
• Strong knowledge of Good Practice ( GxP) and International Council for Harmonization ( ICH) regulations, clinical trial design, and supplier service specifications.
• Proficiency in vendor management, contracting, and site-related collaborations, including Information Technology Service Management ( UAT) for eCOA and IRT systems.
• Results-driven with proven ability to complete projects within timelines.
• Excellent interpersonal, negotiation, problem-solving, and communication skills in a matrixed environment.
• Demonstrated networking abilities, team collaboration, and decision-making capabilities.

Benefits

• Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.