Account Coordinator assisting commercial property and casualty clients in Financial Institutions. Responsible for client communications, policy distribution and billing oversight.
Responsibilities
Prepare and review client communications and deliverables.
Manage certificate of insurance process, if necessary.
Prepare, review, and distribute policies, endorsements and invoices.
Monitor and resolve billing discrepancies and perform reconciliations.
Execute consistent and accurate data and information entry and maintenance in various systems including proprietary Agency Management System and SharePoint.
Execute consistent and accurate database and document management processes and workflows.
Coordinate and own the renewal process workflow for successful, timely execution.
Assist in the preparation and distribution of client deliverables.
Perform other duties and special projects as assigned.
Requirements
Minimum of 1 year of brokerage experience is required.
Minimum of 2 years in a comparable and/or relevant work environment is required.
Solid communication skills: writing and presentation preparation.
Excellent telephone and email etiquette for a customer service environment.
Intermediate knowledge and use of standard features Microsoft Office.
Ability to be resourceful, take initiative, and work to solve problems.
Works well with others in a fast paced environment and is responsive to co-workers and colleagues. Must also work independently.
Adaptability and flexibility to respond to client and team needs.
Strong time management skills.
Ability to learn and adopt technology systems and software applications.
Strong organizational skills and attention to detail; ability to screen details and identify potential discrepancies.
Ability to review internal/external deliverables to ensure accuracy.
Project maintenance skills.
Benefits
Bonuses
Restricted stock units
Discretionary awards
Full range of medical benefits
Financial benefits
Various paid time off benefits such as vacation, sick time, and parental leave
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