SMB Account Executive responsible for business growth at Benchling with a focus on developing relationships in biotech. Engaging stakeholders to generate leads and manage sales pipelines in the life sciences field.
About the role
- Inside Sales Representative at Nestlé USA managing customer accounts and driving sales growth. Collaborating with sales teams and enhancing customer experience.
Responsibilities
- Updates account information, venue details, and program records in the customer management system with an eye for detail and consistency.
- Respond to general customer inquiries ensuring successful resolutions.
- Handle account requests, including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims, driving results through efficient processes.
- Conduct proactive sales and support outreach calls by tier, driving results.
- Implement sales tactics and able to identify opportunities within the existing customer portfolio, ensuring profitable and successful outcomes.
- Establish, develop, and maintain business relationships with current customers in the assigned territory or market segment to generate new business product sales.
- Measure and report weekly sales and activities to ensure KPIs and sales goals are met, successfully driving results.
- Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis, ensuring tracking, benchmarking, and goal attainment.
- Manage designated beverage business leads by qualifying and converting them to support new business activation or disqualifying undesirable opportunities.
- Support monthly and annual sales goals by managing qualified CRM opportunities to closure.
- Actively participate in team calls, as well as make in-person annual regional visits or periodic business travel, or in market activity fostering collaboration.
Requirements
- 2+ years sales, restaurant, coffeehouse, or account management experience
- Strong communication skills, written and verbal
Benefits
- performance-based incentives
- competitive total rewards package
- 401k with Company match
- healthcare coverage
- broad range of other benefits
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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