Hybrid Director, Operational Risk – Fraud and Payments Risk

Posted last week

Apply now

About the role

  • Director of Operational Risk overseeing Fraud and Payments risk strategies at Navy Federal. Leading risk management initiatives, ensuring compliance, and enhancing operational risk governance.

Responsibilities

  • Leads and oversees the second line of defense (2LOD) operational risk management functions for both Fraud and Payments risk, providing direction and leadership in identifying, analyzing, and mitigating operational risks.
  • Develops and implements risk policies, frameworks, and governance structures to enhance risk resilience.
  • Leads cross-functional risk initiatives and collaborates with senior executives to drive a culture of risk awareness.
  • Serves as a key advisor on risk-related matters and ensures compliance with regulatory standards.
  • Manages multiple teams and influences risk strategy across business units, driving operational excellence and enterprise risk management maturity.
  • Establishes and maintains an enterprise fraud and payments risk governance framework, independently challenges first-line fraud prevention and detection activities, and ensures adherence to regulatory expectations.

Requirements

  • Bachelor’s Degree in Liberal Arts, Business Administration, Auditing, Technology / Engineering, Management, or other related fields, or equivalent combination of education and experience
  • 10+ years of experience in operational risk, governance, or financial services risk management
  • 5+ years of leadership experience, managing high-performing risk teams.
  • Expert experience in 2LOD Fraud Risk Management and/or Payments Risk Management risk strategy and management
  • Expertise in developing, enhancing, and implementing Fraud and/or Payments risk frameworks and methodologies
  • Expert guidance on regulatory compliance, industry standards, and risk mitigation frameworks
  • Leads high-impact risk initiatives and regulatory engagements
  • Extensive expertise in risk analytics, reporting, and performance measurement
  • Extensive expertise in leading and developing risk management teams at scale
  • Exceptional communication, negotiation, and stakeholder management skills
  • Extensive track record of implementing enterprise risk programs and engaging with senior executives
  • Experience in Financial Services, First, Second (ERM, ORM), and/or Third Line Risk Management, or Consulting experience.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
  • Highly competitive pay
  • Generous benefits and perks

Job title

Director, Operational Risk – Fraud and Payments Risk

Job type

Experience level

Lead

Salary

$128,300 - $187,500 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job