Sales Operations Analyst managing portfolio for L&H Operations team at Swiss Re. Collaborating with cross - functional teams and preparing client presentations.
About the role
- Sales Operations Manager optimizing sales processes for Napier, an AI-powered platform combating financial crime. Key member of the Go To Market leadership team driving revenue growth and efficiency.
Responsibilities
- Analyse and streamline end-to-end sales processes to enhance efficiency and effectiveness.
- Evolve and implement best practices to drive consistency and scalability in sales operations.
- Collaborate with cross-functional teams to ensure frictionless sales engagements to ensure we have a faster more professional response time than our competitors.
- Develop and implement robust sales analytics to provide insights into sales performance, trends, and opportunities.
- Create and deliver regular reports to senior leadership, highlighting key performance metrics, in and areas for improvement.
- Work with the wider business to deliver monthly high quality board reporting
- Utilise data-driven insights to guide strategic decision-making and sales forecasting.
- Provide ongoing support to the sales team, ensuring they have the tools, resources, and information needed to succeed
- Bid Management Orchestration to ensure seamless cross functional collaboration on responses
- Support the development of onboarding and ongoing training schemes
- Facilitate communication and collaboration between sales and other departments.
- Help define and monitor key performance indicators (KPIs) for the sales team.
- Establish performance metrics to assess individual and team performance, and support the implementation of strategies for improvement.
- Work closely with finance to develop and manage sales budgets.
- Collaborate with sales leadership to create accurate sales forecasts based on market trends and historical data.
- Take ownership of the business CRM (currently Hubspot) with support from Marketing and IT
- Evaluate, implement, and optimise sales technologies to support the sales team
- Provide training and support to the sales team on effective use of sales tools and technologies.
- Given the growth phase of Napier it is expected that this role may be asked to support a number of wider ad-hoc initiatives including key annual activities such as SKO as well as other SLT initiatives during the year
Requirements
- 6+ years proven experience in sales operations management, with a track record of driving results.
- Bachelor's degree or higher
- Proactive not task driven
- Takes ownership of actions to ensure the outcome is delivered not just the task at hand
- Strong analytical and strategic thinking skills.
- Strong excel and reporting skills
- Excellent communication and leadership abilities.
- Expertise with sales technologies including Hubspot
- Ability to thrive in a fast-paced, dynamic environment.
Benefits
- Comprehensive private healthcare through AXA covering optical, audio & dental.
- 25 days of annual leave + bank holidays, your birthday and a wellness day
- Dedicated pension plan through Aviva
- Life Insurance 4x your annual salary
- Enhanced Maternity & Paternity leave
- Income protections policy
- Work from anywhere for up to 1 month
- Access to our employee wellbeing programme.
- Gym membership discounts.
- Flexibility in work schedules and locations, ensuring a work-life balance.
- This role can be fulfilled either with a hybrid approach or fully in-office – depending on your preference.
- An open and flexible culture that allows you to work in the best way for you.
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