About the role

  • Secretary Specialist at Florida Department of Children and Families performing routine clerical tasks and supporting case management functions. Handling inquiries, correspondence, and record maintenance.

Responsibilities

  • Perform routine clerical and administrative functions such as drafting correspondence and scheduling appointments
  • Maintain paper and electronic files
  • Provide information to callers and handle inquiries
  • Update case management systems and handle incoming and outgoing mail
  • Accept verbal hearing requests for various programs

Requirements

  • Clerical knowledge of administrative and clerical procedures and systems
  • Active listening and effective verbal communication skills
  • Experience using telecommunications systems
  • Time management skills for managing one's own time
  • Ability to understand and organize information
  • Proficiency in the English language
  • Customer service principles and processes understanding

Job title

Secretary Specialist

Job type

Experience level

Mid levelSenior

Salary

$17 per hour

Degree requirement

High School Diploma

Location requirements

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