Temporary Customer Service Agent for luxury beauty brand Hourglass Cosmetics. Engage with customers through email and live chat, delivering VIP - level service on hourglasscosmetics.com.
About the role
- Case Processing Manager I for Florida's Child Support Program managing a team of 8 and ensuring productivity. Involves training, resource management, and business analysis for operational plans.
Responsibilities
- Managing a team of 8 operational staff
- Functioning as administrator, coach, and advisor and providing training to team members
- Working with the Service Center Manager to develop, implement and monitor operational plans
- Determining resource needs and shifting available resources to ensure the highest level of productivity
- Analyzing existing and new business requirements to determine gaps and provide solutions
Requirements
- Currently employed with the Florida Department of Revenue in the Child Support Program
- One (1) year of experience working in the Child Support Program
- Experience in formal mentoring in an office environment, to include collaborative monitoring or staff development and training, including performing on-the-job training
- Experience in conflict resolution, to include negotiating and solving complex problems cooperatively through interpersonal communication
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- paid parental leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
Job title
Job type
Experience level
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Degree requirement
Location requirements
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