Hybrid Sales & After-Sales Internship

Posted 2 months ago

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About the role

  • Sales and After-Sales Intern managing leads and supporting sales processes for an E-Bike company. Collaborating with sales specialists and ensuring customer satisfaction through effective communication.

Responsibilities

  • In this role you will be primarily responsible for handling leads.
  • Most lead handling is carried out by phone, but you will also be responsible for written communication with leads.
  • Actively generate leads by making outbound phone calls to potential customers.
  • Support lead generation by answering all customer questions.
  • Manage existing customers and ensure everything is done to keep them as satisfied as possible.
  • Hands-on work with our CRM platform (HubSpot) and the established sales process to keep track of all customers.
  • Provide support to customers during the after-sales process.

Requirements

  • Currently enrolled in a degree program or have completed Matura (Swiss high school diploma) / apprenticeship
  • Excellent communication and interpersonal skills, with the ability to build trust and relationships with customers.
  • Highly motivated and result-oriented, with a passion for achieving sales results.
  • Strong organizational and multitasking skills; able to manage multiple customer interactions simultaneously.
  • Proficient with CRM software and MS Office.
  • Analytical mindset with strong problem-solving abilities.
  • A team player who can work independently and collaboratively.

Benefits

  • An extremely impactful entry-level position at a fast-growing e-commerce company
  • An exciting and dynamic work environment that is constantly evolving
  • The opportunity to develop your professional career or entrepreneurial ambitions with us
  • Potential for a permanent position as part of our team after completing the internship
  • A great office in the heart of Zurich

Job title

Sales & After-Sales Internship

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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