Junior Operations Planning Analyst maintaining operational balance and eliminating waste in construction for Tenda. Focused on continuous improvement in operational performance.
About the role
- Booking & Operations Specialist at iCliGo supporting travel consultants and managing customer bookings. Ensuring memorable journeys through operational excellence and high-quality customer service.
Responsibilities
- Manage the full cycle of customer bookings, including creation, modification, and cancellation;
- Provide specialized support to our travel consultants;
- Ensure high-quality customer service, with attention to detail and personalization;
- Contribute to the continuous improvement of our services and processes.
Requirements
- Degree in Tourism
- Minimum 1 year of professional experience in a travel agency or tour operator
- Proficiency with airline booking systems (GDS), preferably Amadeus and/or Galileo
- Strong customer service orientation, with friendliness and professionalism
- Availability for flexible schedules and shifts
- Fluency in Portuguese and English.
Benefits
- Competitive salary based on experience and expertise
- Annual performance-based bonus
- AdvanceCare health insurance
- 24 days of annual leave (including your birthday off)
- Hybrid working model
- Travel perks at net rates
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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