Senior Technical Consultant leading design discussions for enterprise - scale ServiceNow implementations. Focusing on ITSM HRSD, SPM, ITOM to enhance operational efficiency and drive business success.
About the role
- ServiceNow Platform Architect designing and implementing advanced solutions while collaborating with clients and ensuring best practices. Mentoring and guiding project teams in a hybrid setting.
Responsibilities
- Engage with stakeholders to gather business requirements and translate them into technical designs for ServiceNow solutions.
- Architect, design, and implement ServiceNow solutions that meet the unique needs of our clients.
- Lead solution development, ensuring integration with other systems and adherence to security and compliance standards.
- Provide mentorship and guidance to developers and project teams throughout the entire implementation process.
- Perform system testing, quality assurance, and user acceptance testing to ensure solutions meet client expectations.
- Develop and maintain comprehensive documentation for architectures, configurations, and process workflows.
- Keep abreast of the latest ServiceNow features and industry trends to recommend enhancements and optimizations.
- Conduct training sessions for end-users to ensure effective utilization of the ServiceNow platform.
Requirements
- Bachelor's degree in Computer Science, IT Management, or a related field.
- A minimum of 5 years of experience as a Solution Architect or Platform Architect, specifically with ServiceNow.
- In-depth understanding of ServiceNow modules, capabilities, and architecture.
- Proven experience in designing and implementing enterprise-level ServiceNow solutions.
- Strong analytical and troubleshooting skills, with an emphasis on delivering high-quality solutions.
- Excellent written and verbal communication skills for the effective engagement of stakeholders.
- Ability to work independently and manage multiple assignments in a fast-paced environment.
- ServiceNow certifications (e.g., Certified Implementation Specialist) are highly preferred.
Benefits
- Opportunity to work with a talented and passionate team.
- Competitive salary and benefits package.
- Exciting projects and innovative work environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
ServiceNow Developer responsible for designing, implementing, and maintaining ServiceNow applications at Pierce Technology Corp. Collaborating with stakeholders and optimizing processes within the ServiceNow platform.
Enterprise ServiceNow Platform Senior Manager overseeing product management and operations for Boeing's IT and cross - enterprise functions. Leading global teams and supplier relationships to drive platform excellence and modernization.
ServiceNow Developer role supporting the design and development of Service Management solutions at Boeing. Collaborating with various clients to understand requirements and delivering technical solutions.
Cybersecurity Risk Analyst providing operational support for the Agency’s Cybersecurity Risk Management Program. Managing the risk register and supporting governance operations in a hybrid work environment.
Senior or Lead ServiceNow IRM Solution Architect role at Boeing developing integrated risk management solutions. Leading architecture, implementation, and improvement of ServiceNow IRM/GRC platform.
Enterprise ServiceNow Platform Senior Manager overseeing product lifecycle and operational stability at Boeing. Leading a global product team and managing supplier partnerships for IT operations.
Software Architect providing expert guidance on ServiceNow applications. Working with Defense Logistics Agency to deliver optimized solutions for complex application needs.
ServiceNow HR Analyst facilitating projects and system enhancements at Fidelity. Collaborating with teams to improve HR processes and data management in a fast - paced environment.
QA Engineer for ServiceNow applications focusing on both functional and regression testing. Collaborating with engineering teams to enhance test automation using ATF.