Associate Instructional Designer creating innovative learning solutions at M&T Bank. Engage in various instructional design methodologies and collaboration for effective training content delivery.
Responsibilities
Utilize proven instructional design methodologies to create learning solutions
Applies adult learning theory and industry-recognized instructional design models (ADDIE, SAM, etc.) to design, develop, and maintain training content
Leverage needs analysis and specific objectives to develop synchronous and asynchronous learning solutions
Design and develop text, graphics, animations, simulations, and assessment instruments for learning solutions
Manage development timelines and milestones to ensure all requirements are met to achieve project deliverables
Understand and adhere to the Company’s risk and regulatory standards, policies and controls
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points
Requirements
Bachelor’s degree and a minimum of 2 years' relevant work experience, or in lieu of a degree, a combined minimum of 6 years' education and relevant work experience including a minimum of 1-year instructional design, course development, or curriculum development experience.
Excellent oral communication and interpersonal skills required
Critical thinking, analysis, and synthesis skills required
Skills in planning, organizing, and self-management required
Ability to work collaboratively and creatively in a deadline driven environment
Project manage multiple projects at different stages, while meeting deadlines and quality standards
Benefits
Competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year.
Job title
Contact Center Associate, Program Review and Instructional Designer
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