Customer Success Manager responsible for EMEA accounts at AutogenAI, ensuring customer satisfaction through strong relationships and product advocacy. Collaborating with internal teams to enhance customer experience and drive growth.
About the role
- Senior CRM Analyst focusing on Salesforce Marketing Cloud at MRM Brasil, a digital-focused agency. Enhancing marketing campaigns and customer relationships through data-driven strategies.
Responsibilities
- Construir, testar, manter e otimizar campanhas (email marketing, push notification, web push e whatsapp) pontuais e jornadas de relacionamento no Content Builder;
- Automatização de processos e implementação de novas funcionalidades no Salesforce Marketing Cloud;
- Administrar listas de contatos (Data Extensions) e segmentações via Query Studio e Filtros;
- Conduzir a operação técnica do CRM multicanal e de forma multidisciplinar e dentro das boas práticas no Marketing Cloud;
- Sugerir soluções para as necessidades levantadas;
- Criação de templates modulares para disparo no Marketing Cloud;
- Execução de teste A/B.
Requirements
- Formação acadêmica em Marketing, Administração, Sistemas e/ou áreas correlata;
- Necessário experiência com Salesforce Marketing Cloud – Email Studio / Content Builder / Query Studio / Automation Studio / AMPScript / Journey Builder (mandatório);
- Certificado: Marketing Cloud Email Specialist
- Conhecimento em Adobe Campaign Standard será um diferencial;
- Tempo de atuação: Mínimo 2 anos na área;
- Idiomas: Inglês intermediário
Benefits
- VA/VR: valor fixo de R$1.012,00 mensais sem desconto em folha
- Assistência médica (100% coberto pela empresa)
- Seguro de vida de até 12 salários
- Day off de aniversário
- Plataforma de desenvolvimento e aprimoramento acadêmico e profissional e parcerias externas para desenvolvimento
- Convênio SESC
- Totalpass
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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