Cover and support customers as a Customer Sales Advisor at a Self - Storage company. Handle enquiries, promote sales, and assist in the facilities while providing excellent service.
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Hybrid Email & Marketing Automation Analyst – Salesforce Marketing Cloud, Pardot
Posted 2 hours ago
About the role
- Email & Marketing Automation Analyst optimizing Salesforce Marketing Cloud and Pardot for Move Concierge's marketing technology. Collaborating with teams and driving data-driven marketing excellence.
Responsibilities
- Administer and optimize Move Concierge’s Pardot instance within the Salesforce ecosystem.
- Build and maintain engagement programs, automation rules, email templates, dynamic content, and segmentation lists.
- Update and manage HTML email templates, ensuring correct UTM tagging and tracking for analytics and attribution.
- Maintain governance over users, permissions, folder structures, naming conventions, and version control.
- Build, run, and maintain campaign performance reports in Pardot and Salesforce.
- Partner with Analytics and Operations teams to leverage Tableau, Google Analytics, and other BI tools for actionable insights.
- Provide analysis on campaign trends, nurture effectiveness, funnel activity, and audience engagement.
- Support data mapping and reporting alignment between Marketing, Sales, and Operations teams.
- Investigate and resolve production issues, including automation errors, sync delays, data mismatches, and deliverability concerns.
- Conduct thorough QA of campaigns, forms, automations, and tracking parameters prior to launch.
- Collaborate with Marketing, Product, and IT to maintain accurate, reliable data flows.
- Assist with early-stage initiatives and integrations involving Salesforce Data 360 (Data Cloud) or other CDPs.
- Support data hygiene, segmentation, identity resolution, and contact governance efforts.
- Participate in system enhancement projects, testing, and documentation within Marketing Technology.
Requirements
- Two or more years of hands-on experience with Pardot / Salesforce Marketing Cloud Account Engagement in a marketing operations or technical marketing role.
- Strong knowledge of email marketing best practices, marketing automation workflows, and lead management.
- Proficiency in HTML/CSS for email templates and proper UTM/tracking implementation.
- Experience with Tableau, Google Analytics, or similar reporting tools.
- Familiarity with Salesforce Data 360 (Data Cloud) or other CDPs.
- Excellent communication skills and the ability to collaborate across Marketing, Sales, and Operations teams.
- Analytical mindset, attention to detail, and a commitment to data quality.
- Proven ability to troubleshoot complex technical issues in time-sensitive environments.
Benefits
- Competitive salary
- Health, dental, and vision coverage - 70% employer funded
- Paid time off and holidays - up to 21 days in your first year
- 401(k) plan with 100% employer match
- Opportunities for professional development and career growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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