Senior Functional Analyst supporting Salesforce platform to drive user support and functional configuration at PAR Technology. Ideal role for those looking to grow in a fast-paced technology environment.
Responsibilities
Be the front line of Salesforce support partnering with the business to provide functional support, troubleshooting, and training
Collaborate with a geographically diverse team to resolve issues, discover solutions, and drive value through the Salesforce platform
Identify recurring issues to drive towards permanent solutions
Work in a scrum team with Salesforce Admins and QA to deliver value to the business
Assist Product Owner and Stakeholders creating training documents, user stories and acceptance criteria
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