Hybrid Senior Relationship Manager

Posted 1 hour ago

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About the role

  • Senior Relationship Manager at Moneycorp managing corporate client relationships in FX and payments products. Focused on client engagement and driving sustainable growth in Gibraltar and UK market segments.

Responsibilities

  • Manage and grow a portfolio of corporate clients across FX, payments, and deposit products.
  • Strengthen client engagement through regular contact, business reviews, and tailored financial solutions.
  • Ensure all clients receive fair value and good outcomes in alignment with Consumer Duty principles.
  • Maximise wallet share through cross-selling based on client needs, data insights, and market dynamics.
  • Proactively identify and acquire new corporate clients through targeted outreach, networking, and referral channels.
  • Achieve individual revenue and activity targets across FX, payments, and deposit products.
  • Deliver commercially viable solutions that support both client requirements and the Bank’s strategic objectives.
  • Support clients requiring hedging or structured solutions and coordinate engagement with RMS specialists.
  • Maintain strong understanding of market dynamics to guide client conversations and opportunity identification.
  • Ensure all client interactions, onboarding, and product recommendations adhere to regulatory and internal governance standards.
  • Partner with Compliance, Risk, and Fraud teams to maintain strong operational control and mitigate regulatory or reputational risk.
  • Maintain high-quality client files, KYC documentation, and adherence to onboarding procedures.
  • Use data insights to identify trends, risks, and growth opportunities within your client portfolio.
  • Contribute to deposit-raising initiatives supporting liquidity and balance sheet strength.
  • Support commercial reporting requirements and contribute insight to internal performance reviews.
  • Work collaboratively with Treasury, RMS, Operations, Compliance, and other internal teams.
  • Actively contribute to a high-performance, client-centric culture.
  • Support junior colleagues and share knowledge to help build capability across the team.

Requirements

  • Proven experience managing commercial client relationships within banking, FX, payments, or financial services.
  • Demonstrable track record of achieving revenue and activity targets.
  • Strong understanding of FX markets, cash management, payments, and deposit products.
  • Familiarity with regulatory frameworks including Consumer Duty.
  • Ability to operate effectively in a fast-paced, performance-driven environment.
  • Experience with risk management solutions (desirable).

Benefits

  • Fostering a culture of belonging and inclusivity
  • Equal Opportunity Employer
  • Initiatives like DE&I focus groups and value champion network.

Job title

Senior Relationship Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridGibraltar

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