Account Coordinator coordinating client satisfaction with OccuNet’s services in healthcare. Engaging with various teams to ensure effective and timely service delivery in a fast - paced environment.
About the role
- Coordinate licensing and broker administration functions, overseeing audits and creating reports for Dearborn Group. Analyzing trends to improve business procedures while addressing escalated inquiries.
Responsibilities
- Coordinating Functions For Commissions And Broker Administration Departments
- Oversight Of Peer Review, Auditing, Training, And Reporting
- Creating Complex Reports And Queries
- Analyzing Reports To Identify Critical Trends And Patterns
- Ensuring Timely And Efficient Handling And Monitoring Of Broker Inquiries
- Handling Escalated Cases Of Key Accounts, Including National Accounts
Requirements
- High School Diploma or GED and 5 years of business experience.
- Analytical and research skills.
- Clear and concise written and verbal communication skills.
- Experience in making decisions independently.
- Organizational and multi-tasking skills.
- Experience meeting tight deadlines.
- Experience with Life, Disability and, Dental group products or services
- Knowledge of Administrative systems
- PC proficiency to include Word, Excel, Microsoft Office and PowerPoint
Benefits
- health and wellness benefits
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
- other incentives
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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