Account Manager responsible for fragrance strategy and development for P&G in Shanghai. Building stakeholder relationships and leading innovation in the fragrance category.
About the role
- Account Manager managing high-value client relationships for UEAT restaurant solutions. Focus on customer satisfaction and retention through consultative sales approach in a hybrid work environment.
Responsibilities
- Ensure proactive, ongoing management of high-value UEAT client relationships, including regular business reviews and development of a portfolio management plan aligned with strategic objectives
- Optimize the customer experience at every stage of the lifecycle, ensuring full and effective use of UEAT solutions
- Implement personalized retention strategies to prevent churn and preserve portfolio value
- Support clients in increasing order volume and average order value through concrete recommendations
- Act as the primary point of contact and strategic advisor for assigned clients, coordinating interactions with internal teams as needed
- Provide ongoing training to clients to ensure they fully leverage the features of the UEAT platform
- Handle complaints and compensation requests with rigor and efficiency, ensuring prompt and professional follow-up
- Provide recommendations to the product team on key features or initiatives to develop in order to meet client needs
- Use a consultative sales approach to recommend complementary UEAT services or solutions based on business needs
- Complete required documentation quickly and accurately to ensure a smooth, professional experience.
Requirements
- Bachelor’s degree in Business Administration, Commerce, Marketing or a related field (or equivalent experience)
- 3–5 years of experience in strategic sales, account management, or business development with proven results, including at least 1–2 years in client relationship management
- Proficiency with Microsoft tools (Windows, Excel, PowerPoint, etc.)
- Knowledge of consultative selling processes, pipeline tracking and reporting
- Demonstrated experience developing relationships with strategic clients
- Bilingual in French and English (written and spoken)
- Excellent communication and collaboration skills with both internal teams and clients
- Strong business acumen and analytical ability to evaluate performance and guide strategy.
Benefits
- Comprehensive total compensation program, including bonuses, flexible benefits from day one and either a Health Care Account (HCA) or Personal Spending Account (PSA), your choice
- RRSP with employer contribution and a defined contribution pension plan
- Learning and development programs and resources, including unlimited free access to Coursera and a training support program
- Holistic approach to wellbeing, with an Employee Assistance Program (EAP) for you and your family, 24/7 access to virtual medical care, wellness events and a supportive workplace culture
- Inclusive work environment that values Diversity, Equity and Inclusion (DEI) through Employee Inclusion Groups (EIGs), mentoring, DEI-related training and workshops, informational events, and numerous internal resources such as a DEI website and newsletter
- Office closures during the holidays and company-wide paid personal time off (including religious, personal and volunteer days)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Key Account Manager managing Fragrance Consumer Products in Egypt and Libya. Develop relationships with strategic customers while driving business growth and market share.
Account Manager managing and developing client relationships in the cybersecurity sector. Responsible for sales management and optimizing customer satisfaction through various cybersecurity services.
Relationship Manager III managing complex business portfolios for TD. Customizing financial solutions for large commercial banking clients in Florida.
Account Manager handling outbound sales for SMB clients in the high tech industry. Achieving sales targets and building client relationships in a hybrid working environment.
Account Manager securing new customer wins for Cloud solutions with a focus on driving growth in customer acquisition and maximizing sales opportunities. Join a global tech leader in Malaga's hybrid role.
Account Manager securing new Cloud customer wins in a Hybrid role. Collaborating with teams to maximize sales opportunities while working in the tech industry.
Senior Account Manager developing and growing enterprise accounts for RIEDEL Networks. Identifying opportunities and building long - term relationships with stakeholders in telecommunications.
Facility Solutions Manager managing B2B client relationships for City Wide Facility Solutions. Responsibilities include client retention, service strategy, and contractor management in New Jersey.
Influencer Relations Manager driving influencer strategies for games in a creative video game developer environment. Building long - lasting relationships and executing data - informed campaigns.