Key Account Manager serving UK clients in industrial packaging at Mondi. Ensuring customer satisfaction and promoting sustainable packaging solutions.
Responsibilities
Serve as the lead point of contact for all matters specific to your key accounts, ensuring high retention and satisfaction.
Consult with clients on technical specifications, paper bag based packaging technologies, modern paper bag manufacturing process and materials.
Work closely with the production and logistics teams to ensure client expectations, orders are fulfilled on time and to specification.
Identify "upsell" or "cross-sell" opportunities within existing accounts to increase share-of-wallet.
Proactively prospect and convert high-value leads in the industrial packaging space (e.g., construction, agriculture, food processing).
Increase, and promote the presence and reputation of Mondi Paper Bags in the UK market, showcasing our products and services, from our product offerings, technical expertise, and our sustainability service portfolio.
Develop relationships with potential customers, building a strong foundation to long term cooperation and increased sales.
Fully engage with Mondi’s strategy, objectives, business systems: including, but not limited to, Mondi’s sustainability goals.
Requirements
Highly motivated, self-driven sales professional with a proven performance in B2B sales, development and management.
Ability to quickly adapt to dynamic market and industry environment and customer expectations.
Passion for sustainability with the ability to present and promote Mondi’s products/services within relevant industries, with sustainable paper-based packaging.
Proven experience in industrial packaging or paper bag manufacturing, ideally in the markets of food/feed, building materials, and other granulated/powdered products.
Preferably equipped with technical capacity and aptitude, and knowledge of product (ongoing training provided).
Excellent interpersonal and negotiation skills; ability to communicate confidently at all levels with prospects, customers, and other Mondi colleagues and management.
Self-motivating, capable of working remotely, and as part of a much wider team.
Problem Solving: Ability to handle complex supply chain challenges with a calm, client-first approach.
Excellent written, oral communication skills, organisational skills.
Mobility: Willingness to travel to client sites and manufacturing facilities as needed. Clean driving license.
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