About the role

  • Sales Center Manager responsible for managing operations and personnel at Dal-Tile, a Mohawk Industries subsidiary. Achieving business objectives and developing customer relationships.

Responsibilities

  • Achieves revenue, budget and other business objectives for each fiscal year.
  • Develops business relationships with key customers within the store coverage area.
  • Clearly defines goals and objectives for SSC personnel to measure performance.
  • Provides leadership and direction in the pursuit of store objectives with employees.
  • Communicates and works closely with customers to maximize market penetration and margin potential.
  • Develops and implements strategic plans to accommodate corporate goals.
  • Advises customer on product selection, pricing and sales volume.
  • Analyzes and controls expenditures of SSC to conform to budgetary requirements.
  • Analyzes sales reports showing sales volume, profit loss (EVA) and margins.
  • Ensures prudent credit transactions and manages account collections.
  • Participates in the planning process by providing accurate, achievable sales forecasts.
  • Align achievements with corporate goals, standards, and objectives.
  • Communicates the safety program goals and expectations and ensures associates are properly trained.
  • Trains, leads and develops associates in various operational areas.
  • Cross trains on all areas of SSC operations; assists where necessary.
  • Recruits, hires and manages SSC staff associates.
  • Manages store metrics to ensure performance and meets audit expectation requirements.

Requirements

  • HS diploma and 5+ years relevant sales experience required
  • Bachelor’s degree in Business or related field and 1+ years of relevant sales experience.
  • 4 years prior selling experience.
  • Prior customer service experience is a plus.
  • Minimum 2 years previous management experience.
  • Strong interpersonal skills, excellent written and verbal communication skills.
  • Analytical aptitude; time management and organizational skills.
  • Proven training, teamwork, and leadership skills.
  • Ability to 'multi-task.'
  • Demonstrated follow-up and follow-through skills.
  • Must be proficient in MS Word, Excel, and PowerPoint.
  • Must be Dal-Tile certified to operate powered industrial trucks.

Benefits

  • Company Match on 401k
  • Employee Purchase Discount
  • Tuition Reimbursement

Job title

Senior Supply Chain Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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