Market Manager leading day-to-day Field Sales team activities for Dal-Tile, a Mohawk Industries subsidiary. Responsibilities include driving sales strategies, customer satisfaction, and revenue goals.
Responsibilities
Participate in sales calls with the Field Sales team member to supplement selling efforts.
Collaborate with Sales Operations and Sales leadership to develop and manage sales forecasting and targets.
Build and maintain relationships with key customers.
Conduct market analysis to understand local trends, competition, and customer behavior.
Conduct regular sales team meetings to review performance, share updates, review best practices.
Serve as a point of contact for the Field Sales team to help resolve customer issues.
Ensure the use of the customer relationship management (CRM) system by Field Sales team.
Monitor Field Sales team members’ selling techniques and customer interactions.
Monitor geographical expense reporting to ensure adherence to budgets.
Requirements
Bachelor’s degree in a related field or equivalent education and/or experience
6-8 years’ relevant experience or equivalent education and/or experience
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