BC
Inside Sales / Sales Support professional focused on commercial relationships in logistics. Coordinate quotes and shipments while developing client relationships in Bogotá and remotely.
About the role
- Inside Sales Specialist providing services related to accessible vehicles and mobility solutions. Overseeing sales processes and customer inquiries for installation of service equipment.
Responsibilities
- Provide service to customers by handling all inquiries and sales calls related to service installed equipment.
- Oversee the entire sales process of service-installed equipment from initial quote to final delivery.
- Track the sales and installation of accessories.
- Monitor the time of parts orders as well as the scheduling of installations.
- Troubleshoot delivery and/or product problems and delays, maintaining constant contact with customer during process.
- Complete cold calls to generate relationships with local referral sources.
- Implement a marketing plan to solicit sales and installations from auto dealers, DME companies, and prosthetic companies.
- Work with Service Manager to schedule equipment installations, perform vehicle delivery and product demonstrations, and complete required paperwork.
- Assist in maintaining dealer compliance with store by adhering to local rules and regulations.
- Assist Sales Consultants with obtaining various vehicle and conversion data.
- Act as sales liaison when consultant is unavailable.
- Sell aftermarket products to showroom customers.
- Oversee the receiving of all trade-in vehicles, ensuring that the maintenance, cleaning, photography, and documentation is completed in a timely manner.
- Provide back-up support to the rental and driver coordinator by assisting in the pickup, delivery, demonstration, and paperwork for store rentals.
- Use electronic contract manager to record sales activity.
- Comply with MobilityWorks’ mission and corporate values at all times.
- Adhere to all company policies and procedures.
- Complete other duties as assigned.
Requirements
- Bachelor’s Degree in business or sales management is preferred.
- Automotive sales experience is strongly preferred.
- 5+ years of sales experience.
- Must have solid written and verbal communication skills.
- Must have demonstrable competency with computers (MS Word, MS Excel, etc.).
- Excellent customer service skills and experience is required.
- Solid verbal, written, and interpersonal communication skills are required.
- Ability to deliver sales-oriented presentations to individuals as well as groups.
- Experience working independently with minimal supervision is required.
- Ability to complete multiple tasks simultaneously is required.
- Candidates must successfully complete criminal and motor vehicle background check and pre-employment drug screening.
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