BC
Inside Sales / Sales Support professional focused on commercial relationships in logistics. Coordinate quotes and shipments while developing client relationships in Bogotá and remotely.
About the role
- Inside Sales Assistant supporting a high-volume sales team at ASUS. Processing orders, tracking shipments, and collaborating across Sales, Logistics, and Accounting.
Responsibilities
- Serve as the primary point of contact for sales representatives and customer accounts.
- Review and process customer orders, ensuring pricing, inventory, and order accuracy.
- Issue credit notes, maintain accurate records, and support reporting requirements.
- Ensure weekly inventory data is accurate and track sales performance.
- Collaborate with the sales team to follow up on customer payment plans and ensure timely collections.
- Coordinate with Sales, Logistics, freight forwarders, and customers to ensure efficient and timely delivery of shipments.
- Work with Logistics and Accounting teams to confirm shipments, invoice accuracy, and manage product returns.
- Monitor shipment schedules and proactively follow up to ensure on-time delivery.
- Prepare and distribute weekly reports for inventory planning and fulfillment tracking.
- Collaborate with internal departments, including Accounting, Logistics, and IT, to maintain smooth operational workflows.
- Perform additional tasks assigned by management in support of department or company objectives.
Requirements
- Minimum 2 years of experience in sales support, customer service, or inside sales.
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Positive attitude, proactive mindset, and team-oriented approach.
- Proficient in Microsoft Office, particularly Excel (V-Lookups, Pivot Tables).
- Strong organizational skills with high attention to detail.
- Effective written and verbal communication skills in English.
- Ability to work independently, prioritize tasks, and collaborate with cross-functional teams.
Benefits
- bonuses
- medical
- dental
- vision
- life insurance
- AD&D insurance
- Paid Time Off
- EAP
- 401(k)
Job title
Job type
Experience level
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Degree requirement
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