IT Support Engineer at Allwyn Lottery Solutions supporting users with systems and cloud platforms. Onboarding new starters and resolving IT support requests as part of a dynamic IT Services Team.
About the role
- Senior Analyst providing technical support to end users at Marsh McLennan. Responsible for troubleshooting and resolving hardware and software issues in a hybrid work environment.
Responsibilities
- Provide technical support to end users physically or remotely
- Respond to incidents within SLA
- Build and configure computers
- Provide onsite support at TechStop
- Assist in the setup and operation of audio-visual hardware
- Document and maintain accurate records of support requests
Requirements
- Experience in providing technical support to end users
- Proficiency in troubleshooting hardware and software issues
- Excellent interpersonal, written, and oral communication skills
- Knowledge of audio-visual hardware and office telephony systems
- Familiarity with corporate Incident Management Systems
Benefits
- Hybrid work environment
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
NOC Monitoring & Support Analyst ensuring 24/7 smooth running of services for network providers in Lithuania. Engaging in monitoring, documenting, and customer support activities.
NOC Monitoring & Support Analyst for CUJO AI ensuring smooth IT service operations with a focus on monitoring and support.
Customer Support Analyst responsible for day - to - day operations support and maintaining customer relationships in a fast - paced technology environment at Univeris.
Technical Support Engineer focusing on reliability and performance of OT networks and firewall infrastructure. Collaborating with plant engineers and IT/OT teams in a manufacturing environment.
IT Support Engineer supporting IT hardware and software across the business. Ensuring operational continuity and delivering effective IT support in a hybrid work environment.
IT Help Desk Support Technician at NuvemRx supporting technology operations and remote users. Configuring devices, troubleshooting issues, and maintaining network infrastructure in a collaborative environment.
Desktop Support Technician providing user support and managing helpdesk operations at BlackHawk Industrial. Assisting users with desktop and phone - related issues in a professional environment.
Process Support Engineer at Applied Materials providing customer support and process development for semiconductor manufacturing. Collaborating with teams on installations, diagnostics, and engineering solutions.
Technical Support Specialist providing advanced second - line support for Medallia across various markets. Collaborating with cross - functional teams to ensure platform stability and compliance standards.