Contract Manager overseeing waste management contracts for Biffa. Responsible for client relations and service deliverables in a hybrid workspace.
About the role
- Client Advisor Manager leading advisory efforts at Marsh McLennan Agency. Managing client relations and overseeing team performance in a hybrid work environment.
Responsibilities
- Guiding client advisory efforts and ensuring top-notch service
- Keeping a pulse on client satisfaction and proactively delivering solutions
- Collaborating with the sales team to assign client advisors and manage transitions
- Building and nurturing relationships with Centers of Influence (COIs)
- Conducting performance reviews and addressing underperformance
- Managing relationships with local and regional carriers and ensuring compliance
- Handling client communications and presentations
- Participating in hiring and interviewing processes
- Monitoring key performance indicators (KPIs) to deliver solid financial results
- Developing business plans that set clear goals for referrals and cross-selling opportunities
Requirements
- Personal lines insurance experience with High-Net-Worth clientele
- Property & Casualty (P&C) License
- Client service orientation with balance on managing expectations
- Ability to travel for client and company meetings as needed
- 5+ years experience managing individuals and team goals
- 3-5+ years personal insurance background required with client facing experience
- Demonstrate an understanding of cultivating opportunities from within their client’s centers of influence
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
Job title
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