Patent Client Services Administrator managing patent group client portfolios within a hybrid model, ensuring quality service and effective workflows.
About the role
- Client Service Leader managing team in captive management solutions at Marsh. Leading client relationships and operational efficiency while promoting engagement and professional growth.
Responsibilities
- Lead a team of colleagues with a service focused mind set.
- Provide clients with strategic advice and innovative ideas for solving industry challenges.
- Negotiate fees and conduct management agreement discussions.
- Take a proactive approach to managing client relationships.
- Perform oversight of financial statement preparation, audits, actuarial evaluations and regulatory compliance.
- Coordinate timely and knowledgeable responses to inquiries and requests from clients.
- Drive operational efficiency, streamlining processes and optimizing resource allocation.
- Implement best practices and leverage optimal utilization of resources.
- Foster a positive and inclusive work environment.
Requirements
- Extensive and proven experience in captive management or similar roles.
- Ability to project manage and lead colleagues.
- Ability to understand and interpret insurance accounting financial statements.
- Strong analytical and critical thinking skills.
- Comfortable speaking with clients and board members.
- Strong work ethic with emphasis on responsiveness.
Benefits
- health and welfare benefits
- tuition assistance
- 401K savings and other retirement programs
- employee assistance programs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Commercial Card Specialist engaging with clients as key contact for external and internal inquiries. Supporting client needs and ensuring compliance at MUFG, a leading financial group.
Client Service Representative handling renewals and support for clients in the insurance field. Collaborating with producers, managing documentation, and identifying process improvements within the insurance industry.
Client Service Associate providing support for Financial Advisors at LPL Financial in Williston, Vermont. Ensuring high - quality client experience through daily communication and timely resolutions.
Member/Client Service Agent facilitating sales and handling client requests at Desjardins Group. Providing services to assist clients and ensuring client satisfaction.
Client Service Associate at SMBC managing client inquiries related to cash management services. Resolving service issues and supporting cross - selling efforts in a global financial group.
Client Services Manager at CI Azumano leading onboarding and ongoing account management for travel services. This role involves strategic support and integration of User Agencies' needs.
Manager overseeing Client Services operations at Guardant Health, enhancing oncology patient care and operational scalability. Directing Tissue Procurement team and driving execution of key initiatives.
Service Manager overseeing support service delivery and client relationships at Kainos. Responsibilities include resource management, business growth support, and ensuring quality standards are met.
Manager leading a team to provide administration support for Group Benefits clients. Focused on delivering quality customer service and supporting continuous improvement efforts.