Client Services Analyst at Cozen O'Connor managing collections and client communication issues. Role involves client service, invoice inquiries, and improving collection processes in a hybrid work environment.
About the role
- Commercial Card Specialist engaging with clients as key contact for external and internal inquiries. Supporting client needs and ensuring compliance at MUFG, a leading financial group.
Responsibilities
- Act as the key service points of contact for Commercial Card’s external and internal customers
- Support proactive and reactive client engagement
- Participate in third party partner meetings regarding client issues
- Ensure compliance with risk guidelines and policies
Requirements
- 4 - 6 years of experience in commercial card, transaction banking, or customer support
- TSYS (TS2) experience
- Strong organizational and communication skills
- Ability to travel as needed
- Bachelor's Degree
Benefits
- Comprehensive health and wellness benefits
- Retirement plans
- Educational assistance and training programs
- Income replacement for qualified employees with disabilities
- Paid maternity and parental bonding leave
- Paid vacation, sick days, and holidays
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