Member/Client Service Agent facilitating sales and handling client requests at Desjardins Group. Providing services to assist clients and ensuring client satisfaction.
Responsibilities
Assist members and clients by listening to their needs, handling their requests, and answering their questions
Advise members/clients on selecting and getting the most out of available tools and channels based on their desired level of self-service and automation
Support sales efforts by closing sales, processing transactions, and following up as required
Ensure member and client satisfaction
Answer phone calls, manage information requests, and forward inquiries to the appropriate person
Identify business opportunities and help increase sales through proactive outreach and solicitation
Requirements
Trade school diploma in a related field
Minimum of one year of relevant experience
Proficiency in French is required
Benefits
Competitive salary and annual bonus
Four weeks of flexible vacation beginning in the first year
Defined benefit pension plan providing predictable, stable income throughout retirement
Group insurance, including telemedicine
Reimbursement for health and wellness expenses and telework equipment
Commercial Card Specialist engaging with clients as key contact for external and internal inquiries. Supporting client needs and ensuring compliance at MUFG, a leading financial group.
Client Service Representative handling renewals and support for clients in the insurance field. Collaborating with producers, managing documentation, and identifying process improvements within the insurance industry.
Client Service Associate providing support for Financial Advisors at LPL Financial in Williston, Vermont. Ensuring high - quality client experience through daily communication and timely resolutions.
Client Service Associate at SMBC managing client inquiries related to cash management services. Resolving service issues and supporting cross - selling efforts in a global financial group.
Client Services Manager at CI Azumano leading onboarding and ongoing account management for travel services. This role involves strategic support and integration of User Agencies' needs.
Manager overseeing Client Services operations at Guardant Health, enhancing oncology patient care and operational scalability. Directing Tissue Procurement team and driving execution of key initiatives.
Service Manager overseeing support service delivery and client relationships at Kainos. Responsibilities include resource management, business growth support, and ensuring quality standards are met.
Manager leading a team to provide administration support for Group Benefits clients. Focused on delivering quality customer service and supporting continuous improvement efforts.
Fleet Client Services Specialist managing follow - up maintenance transactions for Cox Fleet. Providing excellent customer service and scheduling preventative maintenance for fleet customers.
Bilingual Client Services Agent providing exceptional support to clients at Acumen. Ensuring clear communication and high customer care standards in Tulsa, Oklahoma.