Consultant supporting execution of consulting engagements across multiple industries in Transaction Advisory Services. Active participation in project management and client relationship management.
About the role
- Communications Consultant with strategic communications experience for a technology-centric client base. Driving reputation strategy and team collaboration at an influential advisory firm.
Responsibilities
- Reputation strategy: drawing on deep knowledge of channels and audiences to identify how best to position clients and tell their story
- Working with client team leads to set the strategy and priorities for client work
- Creating integrated communications plans to guide the execution of the agreed strategy
- Applying an understanding of how to deliver client objectives using strategies and tactics to reach target audiences on appropriate channels
- Designing and interrogating client asks and designing research briefs to ensure that all advice is underpinned by insights
- Tailoring the style and content of advice to meet the needs and expectations of individual clients
- Confidently and transparently discussing AI-enhanced work with clients and explaining value-add
- Going above and beyond the brief to suggest the most creative solutions
- Advising: earning the trust of a variety of clients and providing recommendations that are understood and accepted
- Advising in a variety of formats (written or verbal) and choosing the most effective format for the client, at the right time
- Producing compelling written content and driving the execution of significant communications moments for clients (e.g. media briefings, speeches, owned channels and events)
- Using AI for complex deliverables, applying advanced prompting techniques
- Reading a wide breadth of industry and client news to understand the issues clients are facing in order to inform our advice
- Drawing on a deep knowledge of audiences and channels to identify how best to position clients and achieve their communications goals
- Using research tools and platforms including Factiva, Meltwater, Claude and Gemini to conduct insight generation
- People Management: supporting the wellbeing of the team and encouraging everyone to perform, learn and develop
- Developing project plans for client teams and ensuring work is delivered in a timely and high quality manner, drawing on the full range of tools and platforms
- Managing the work of junior colleagues, and supporting their professional development through coaching and mentoring
- Encouraging continuous learning and development, including the delegation of tasks and the provision of constructive feedback
- Contributing to the business: applying knowledge of how the firm and clients generate revenue to improve the quality of our advice and analysis
- Applying knowledge of the commercial context in which clients operate to ensure our advice furthers their business objectives
- Understanding how Milltown operates as a business (e.g. team profitability) and beginning to contribute to internal projects
- Demonstrating restlessness about spotting growth and development opportunities for the business (e.g. finding new ways to help clients, ways to run teams efficiently or share knowledge internally)
- Using personal interests and/or former experience to contribute to the continued growth of the business, both potential new business opportunities and development opportunities for the team
- Experimenting with, and implementing AI-powered workflows that improve team efficiency and can be shared more widely
- Contributing to a collaborative and inclusive work environment
- Giving and receiving regular feedback to individuals at all levels in the firm
- Actively seeking input or assistance from others and reflecting their contributions in the work
- Demonstrating allyship to all colleagues
- Supporting the wellbeing of everyone on the team
Requirements
- Excellent command of written and verbal English language
- At least 3 years of corporate communications experience - either/or consultancy or in-house roles - ideally with exposure to the technology industry
- Demonstrable ability to take a strategic approach to assessing corporate reputation challenges and opportunities
- Understanding of different audiences and channels that make up the communications landscape
- Experience building advisory relationships with different stakeholders in order to deliver strategic counsel and insight
- Experience developing media strategies and interacting with journalists
- Experience of project management, including planning and delivering work against agreed goals, timetable and budget.
- Experience managing a team and delegating both upwards and downwards
- Intellectual curiosity to develop subject matter expertise in new topics, and share that with colleagues
- A highly motivated team member who values collaboration
- A desire to seek out feedback in order to learn and develop
- Commitment to contributing to a supportive and inclusive culture
Benefits
- Competitive and fair base salary determined through annual industry benchmarking
- Discretionary twice-yearly bonuses
- Professional development opportunities, with access to both expert professional coach and internal training
- 26 days of annual Paid Time Off (PTO) plus Public Holidays
- 4% match to 401k contribution
- Generous policy for new parents (for both mothers and fathers)
- Generous medical, dental and vision insurance options, including support for dependents
- $100 monthly commuter benefits
- Variety of team events, such as socials, external guest speakers and annual firm celebrations
- Selection of breakfast foods and snacks in the office, plus a weekly team lunch
- Variety of team events, such as socials, external guest speakers and annual firm celebrations
- 3-day week in the office hybrid policy (Tuesdays, Wednesdays & Thursdays mandatory)
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