Consultor de Manutenção managing teams across maintenance operations in Santa Catarina. Leading performance management and ensuring operational effectiveness in multiple service points.
Responsibilities
Provide technical leadership to other maintenance consultants assigned to RAC and OP branches in the COE region (Central-West + Tocantins), covering approximately 60 service points, through performance management, team training, and the definition of area processes and routines
Ensure delivery of planned improvements and adjustments for the branches under your responsibility
Manage and support the preparation of the budget for the region served, in alignment with the maintenance consulting team and local managers, through service prioritization and needs management
Ensure the average response time for maintenance requests meets the agreed SLA
Ensure the quality of services provided by maintenance suppliers at the region's branches
Support the Maintenance Management team in identifying opportunities to improve and modernize processes and materials
Oversee local management of cleaning and property security contracts, ensuring adherence by teams assigned to the branches
Expand and sustain indicators for branch standardization and upkeep, basing actions on the standardization manual and proposing improvements through market best practices
Ensure proper functioning of the building infrastructure of stores in the COE region (Central-West + Tocantins)
Requirements
Degree in Engineering (preferably Mechanical, Civil, Electrical, or Control & Automation) or Architecture
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