Software Consultant specializing in modernization, supporting partners with cloud migration and implementation. Leading technical engagements to elevate their legacy systems to ConnectWise platform.
Responsibilities
Lead technical engagements with high-value partners, to support migration from legacy systems to cloud-based platforms.
Conduct migration readiness assessments and provide expert guidance throughout the end-to-end migration lifecycle to ensure smooth transitions to cloud environments.
Facilitate and deliver migration sessions, providing hands-on technical support, troubleshooting, and remediation during partner transitions to cloud solutions.
Identify, manage, and resolve technical and operational issues during migration to minimize disruption and drive continuous improvement.
Capture partner feedback and operational insights and collaborate with product and process teams to improve tooling, workflows, and best practices.
Deliver technical training, system configuration, and troubleshooting through webinars, onsite engagements, and remote sessions to enable successful cloud adoption.
Requirements
Bachelor’s degree in a related field or equivalent business experience.
5+ years of relevant experience in technical consulting, solution architecture, or enterprise software implementation.
Preferred: Experience in technical roles within SaaS, automation, monitoring, AI
Benefits
Remote or Hybrid depending on location.
0–10% travel may be required for partner engagement.
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