Sr. Manager, Retail Operations directing Jelly Belly Visitor Center in Fairfield, CA. Overseeing retail operations, public tours, catering, and event hosting.
About the role
- Operations Support Specialist at Milestone providing outsourced Accounting and HR services. Manage client engagement lifecycle and internal systems with attention to detail and organization.
Responsibilities
- Manage client renewal process to ensure timely and accurate contract extensions
- Coordinate client system access provisioning and de-provisioning for internal team members
- Maintain data accuracy and completeness in our HubSpot CRM system
- Set up and configure new clients in Karbon workflow management tool
- Create and administer Google Groups for internal collaboration and client engagement
- Establish and organize Google Drive folder structures for each client engagement
- Manage 1Password vault setup and user access controls
- Develop client meeting presentation materials using Google Slides
Requirements
- Associate's or Bachelor's degree
- 2+ years of experience in an operations, administration or coordinator role
- Advanced proficiency with spreadsheets (Google Sheets, Excel)
- Excellent working knowledge of Google Workspace apps
- Familiarity with CRM and workflow management systems (HubSpot, Karbon preferred)
- Strong attention to detail and accuracy in repetitive tasks
- Ability to create, document and follow standard operating procedures
Benefits
- Competitive compensation and benefits
- Paid time away from work benefits
- Flexible work environment
Job title
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