Account Representative role at Comfort Medical, pproviding customer service through inbound and outbound calls, presenting products and services for Patient Enrollment and repeat orders.
About the role
- Territory Manager responsible for commercial success of Vivistim® Paired VNS™ System in defined region. Promoting adoption through sales efforts and building strong relationships with healthcare providers.
Responsibilities
- responsible for driving the commercial success of the Vivistim® Paired VNS™ System within a defined geographic region
- building strong relationships with healthcare providers, stroke rehabilitation centers, and hospital systems to promote the adoption and utilization of MicroTransponder’s innovative therapy
- lead sales efforts, support product education, and collaborate with clinical teams to identify patient candidates and facilitate therapy implementation
- launch first-to-market Vivistim® Paired-VNS™ System to Physical Medicine & Rehabilitation (PM&R/Physiatry), Neurosurgery, and Physical Therapy specialties within hospitals, rehabilitation and ASCs
- achieves and preferably exceeds monthly, quarterly, and annual new account, sales and therapy adoption goals
- manages accounts by preparing account plans for top accounts and proactive strategies for pursuing each new healthcare customers
- exceeds customer expectations and contributes to high customer/patient satisfaction
- provides detailed and accurate sales forecasting by maintaining reporting minimally weekly
- prepares thorough and detailed product presentations for prospect accounts and physicians
- monitors customer, market and competitor activity and provides feedback to company leadership
- works closely with marketing department to establish successful patient/customer adoption
- manages customer relationships and provides leadership in closing strategic opportunities
- demonstrates outstanding product, technical, and clinical expertise
- completes all administrative requirements on time and accurately.
- maintains company standards involving ethical and moral character.
Requirements
- BA/BS degree (preferably in life sciences, business, nursing, or medical product marketing preferred)
- minimum of 5 years of documented, successful sales experience with supporting results
- experience selling directly to the specialty (Physical Medicine & Rehabilitation (PM&R/Physiatry), Neurosurgery, Interventional Pain Management and Physical Therapy) healthcare physician communities
- successfully representing and launching a revolutionary, pioneering, and disruptive technology strongly preferred
- rehabilitation experience especially related to Stroke patient recovery strongly preferred
- previous implantable, programmable neuromodulation experience strongly preferred
- experience and success selling to the C-level of large hospital/clinic or ambulatory surgical centers
- solid process orientation demonstrated resource management/allocation experience, and the ability to perform multiple tasks simultaneously
- experience utilizing Salesforce or similar CRM
- intellectual, self-starter and independent thinker, with the aptitude to work autonomously
- robust interpersonal skills, with evidence of teamwork and collaboration
- exceptional written and verbal communication skills, with customers and patients at all levels
- creative thinker and appropriate risk taker
- ability to influence decision makers in a large and complex environment
- understands and is able to operate within associated legal and regulatory guidelines.
Benefits
- medical, dental and vision plans
- FSA
- 401(k) plan with company matching
- unlimited Paid Time Off (PTO)
- approximately 15 paid company holidays per year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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