Country Manager role driving strategic growth and operations in India's semiconductor and electronics manufacturing sectors for Teradyne. Leading partnerships and market strategies aligned with national initiatives.
About the role
- Account Manager at tech company in Guadalajara ensuring smooth client account management and growth opportunities post-sales. Balancing communications and support while facilitating deployment and platform usage.
Responsibilities
- Manage client accounts post-sales and own the full account lifecycle
- Support pre-deployment, deployment, and post-deployment activities
- Conduct 30-day and 60-day check-ins and monthly client calls
- Ensure proper platform and robot usage
- Act as Tier 1 support and coordinate with internal teams to resolve issues
- Share product updates and gather client feedback
- Identify upsell and expansion opportunities
Requirements
- Strong communication skills and a customer-first mindset
- Positive attitude, friendly and professional presence
- Ability to manage a high volume of client interactions
- Organized and comfortable multitasking
- **Experience & Tools**
- Experience in Account Management, Customer Success, or similar roles
- Excel, PowerPoint, and CRM tools such as HubSpot
- Marketing or analytics tools are a plus
Benefits
- 🎄 **Christmas Bonus**: 30 days, to be paid in December.
- 🩺 **Major Medical Expense Insurance**: Coverage up to $20,000,000.00 MXN.
- 🩹 **Minor Medical Insurance**: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
- 😁 **Dental Insurance**: Always smile with confidence!
- 💼 **Life Insurance**
- 🌴 **Vacation Days**: 12 vacation days.
- + 📅 **Floating Holidays**: 3
- 📱 Cell Phone Reimbursement & Transportation Subsidy.
- 🌐 **Hybrid Scheme**: Enjoy the best of both worlds, remote and in-office work.
- 🌍 **Multicultural Exposure**: Work with operations within Mexico and the United States.
- 🎉 **MezTal Internal Events**: Strike a healthy balance between your professional and personal goals.
- 💸 **Exclusive Discounts**: Benefits with different companies for being part of MezTal.
- 📚 **Academic Agreements**: Access to national universities and language schools.
- 🚀 **Career Growth**: We will search for the best conditions for progressing in your career.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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