Hybrid Account Pipeline Manager

at MezTal

• Job title: Account Pipeline Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Guadalajara, Mexico

About the role

• Account Manager at MezTal connecting top Mexican talent with U.S. companies in various industries. Focused on client relationships, HubSpot management, and business growth in a hybrid position.

Responsibilities

• Client Relationship Management
• Build and maintain long-term, mutually beneficial relationships with clients and executives in the senior care industry.
• Own the Sales pipeline process in HubSpot and ensure timely follow up by sales leaders and company executives
• Respond to and nurture inbound leads to convert them into opportunities.
• Provide clients with accurate, valid, and complete information in a timely manner.
• Address and resolve customer concerns, ensuring appropriate solutions and timely follow-ups.
• Maintain records of customer interactions, process accounts, and manage documentation.
• Manage the HubSpot lead process from conferences and other meetings and will have the authority to manage the follow up with sales organization
• Identify new business opportunities by searching for facilities of existing corporate clients that are not using our products
• Proactively generate qualified leads through outbound outreach (cold calls, emails, LinkedIn, etc.).
• Work closely with the sales and marketing teams to develop lead generation strategies.
• Schedule discovery calls or product demos for the sales team.
• Meet and exceed weekly/monthly KPIs for outreach, meetings booked, and pipeline contribution.
• Administrative & Financial Oversight
• Collaborate with finance and accounting teams to ensure accurate and timely payments from clients.
• Handle administrative tasks, including sending agreements, updating the CRM, and supporting business development efforts.
• Travel as needed for business requirements and company needs in the United States
• Assist with internal projects related to process improvement, reporting, or client engagement strategies.
• Participate in team meetings, strategy discussions, and training sessions to enhance performance.
• Support additional tasks as assigned to contribute to the overall efficiency of the department.

Requirements

• University educated in business, International Business or a related field
• Master fluency in English (reading and writing)
• 5 years’ experience working in sales, sales administration or customer-facing roles
• 3 years minimum working in international business, especially in companies in the United States Relationship oriented. Not call center oriented
• 2 years minimum experience managing sales and contact modules of HubSpot, Salesforce or other similar CRMs
• Strong computer/super user skills
• The position is hybrid - some days will be in the office and others can work from home
• Is self managed and does not always require direct supervision or instruction in order to be productive
• US Visa preferred

Benefits

• 🎄 **Christmas Bonus**: 30 days, to be paid in December.
• 🩺 **Major Medical Expense Insurance**: Coverage up to $20,000,000.00 MXN.
• 🩹 **Minor Medical Insurance**: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
• 😁 **Dental Insurance**: Always smile with confidence!
• 💼 **Life Insurance**
• 🌴 **Vacation Days**: 12 vacation days.
• + 📅 **Floating Holidays**: 3
• 📱 Cell Phone Reimbursement & Transportation Subsidy.
• 🌐 **Hybrid Scheme**: Enjoy the best of both worlds, remote and in-office work.
• 🌍 **Multicultural Exposure**: Work with operations within Mexico and the United States.
• 🎉 **MezTal Internal Events**: Strike a healthy balance between your professional and personal goals.
• 💸 **Exclusive Discounts**: Benefits with different companies for being part of MezTal.
• 📚 **Academic Agreements**: Access to national universities and language schools.
• 🚀 **Career Growth**: We will search for the best conditions for progres