Senior Customer Experience Associate managing client relationships for IAS while providing education on products and systems. Requires 2 - 4 years of experience in digital marketing and advertising campaigns.
About the role
- Customer Service Representative providing professional telephone support to German-speaking clients. Ensuring quality service while handling inquiries and documenting processes.
Responsibilities
- Provide appropriate and professional telephone support to customers
- Receive, process and fully resolve customer inquiries
- Accurately document interactions in the system and perform systematic follow-up
- Ensure compliance with defined service and quality standards
Requirements
- Completed university degree (university/University of Applied Sciences) or Abitur (German secondary school leaving certificate)
- Confident computer skills and proficiency with common IT applications
- Previous experience in telephone customer service or a call center is desirable
- High level of professionalism, service orientation and ability to work well in a team
Benefits
- Performance-based and competitive compensation package
- Monthly bonus payments upon achieving set targets
- A modern, structured and professional working environment
- Excellent public transport accessibility to the Neo Faliro location
- Paid, structured and comprehensive onboarding period at our Neo Faliro location
- Hybrid working model after completion of the first two months of employment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Sales Support Specialist driving sales transformation programs for Capgemini. Collaborating across multiple business units to deliver AI - driven solutions and measurable impact.
Customer Care Representative managing customer support for M - KOPA Mobility via calls and resolving inquiries. Focused on ensuring positive customer experiences as part of the Mobility division.
Customer Service Representative serving as the primary point of contact in the manufacturing industry. Ensuring customer satisfaction by addressing inquiries and resolving issues.
Bilingual Customer Care Coordinator for healthcare domain handling client inquiries via calls and emails. Ensuring adherence to protocols and providing top - notch customer service.
Responsible for managing Anti - Money Laundering and Know - Your - Customer processes in banking. Engaging clients and ensuring compliance with regulations in U.S. and non - U.S. activities.
Customer service role for handling inquiries, providing product support and maintaining customer data. Working in a friendly environment with opportunities for professional growth.
UAS Drone Program Support Specialist supporting unmanned aviation systems program operations. Collaborating with teams for process improvements and compliance in the aviation sector.
Customer Service representative handling customer inquiries and support services at VR PLUS Bank. Promoting regional development through quality customer interactions and service solutions.
Customer Support position at Porsche responsible for addressing customer inquiries through various channels. A key role in enhancing customer engagement and satisfaction for Porsche products.