Loss Prevention Associate at TJ Maxx preventing theft and ensuring store safety. Supports a vibrant team and contributes to a positive customer shopping experience in the store.
About the role
- Customer Service Representative providing professional telephone support to German-speaking clients. Ensuring quality service while handling inquiries and documenting processes.
Responsibilities
- Provide appropriate and professional telephone support to customers
- Receive, process and fully resolve customer inquiries
- Accurately document interactions in the system and perform systematic follow-up
- Ensure compliance with defined service and quality standards
Requirements
- Completed university degree (university/University of Applied Sciences) or Abitur (German secondary school leaving certificate)
- Confident computer skills and proficiency with common IT applications
- Previous experience in telephone customer service or a call center is desirable
- High level of professionalism, service orientation and ability to work well in a team
Benefits
- Performance-based and competitive compensation package
- Monthly bonus payments upon achieving set targets
- A modern, structured and professional working environment
- Excellent public transport accessibility to the Neo Faliro location
- Paid, structured and comprehensive onboarding period at our Neo Faliro location
- Hybrid working model after completion of the first two months of employment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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