Dealership Controller overseeing financial records, compliance, and team management at Lithia & Driveway. Engaging in strategic operations, budgeting, and leader collaboration across dealerships.
About the role
- Assistant Front Office Manager supporting luxury hotel operations and ensuring guest satisfaction. Overseeing Front Office staff, check-in/check-out processes, and coordinating with multiple departments.
Responsibilities
- Supervisar y coordinar las operaciones diarias del departamento de Front Office (recepción, guest service, concierge, etc.).
- Asegurar un proceso de check-in y check-out ágil, personalizado y acorde a los estándares de lujo del hotel.
- Gestionar y resolver incidencias o quejas de huéspedes con profesionalidad, empatía y orientación a resultados.
- Liderar, motivar y formar al equipo de recepción, fomentando un ambiente de trabajo positivo y enfocado en la excelencia.
- Colaborar en la elaboración de horarios, control de productividad y seguimiento de objetivos del departamento.
- Supervisar la correcta facturación, cierres de caja y cumplimiento de procedimientos administrativos.
- Coordinarse con otros departamentos (Housekeeping, F&B, Mantenimiento, Guest Experience, etc.) para garantizar una experiencia integral y fluida para el huésped.
- Asegurar el cumplimiento de los estándares de calidad, protocolos de seguridad y políticas internas de la compañía.
Requirements
- Experiencia previa en recepción de hoteles, preferiblemente como Supervisor/a de Recepción o Assistant Front Office Manager en hoteles de lujo o 5*.
- Formación en Turismo, Gestión Hotelera o similar.
- Nivel alto de inglés (imprescindible); se valorarán otros idiomas.
- Liderazgo, capacidad de organización y toma de decisiones.
- Alta orientación al cliente y excelentes habilidades de comunicación.
- Conocimiento de sistemas de gestión hotelera (PMS).
- Disponibilidad para trabajar en turnos rotativos, incluidos fines de semana y festivos.
Benefits
- My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.
- My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Administrative Assistant providing key administrative support for senior leadership at Goizueta Business School. Ensuring efficiency and professionalism in office operations and communications.
HR Support & Office Manager overseeing daily operations of the office in Jeddah. Responsible for administrative support, HR activities, and enhancing employee engagement.
Front Office Manager leading the Front Office team to ensure guest satisfaction at INNSiDE Madrid. Overseeing daily operations and optimizing staff performance for excellence in service.
Administrative Assistant supporting physicians in their clinical, academic, research and leadership roles at BIDMC Chestnut Hill. Provides administrative support, answers calls, schedules appointments, and maintains patient records.
Backoffice Manager overseeing financial documentation, team support, and office structure for a growing outdoor startup. Engaging with accounting and recruiting tasks in a remote setting.
Office Manager handling secretarial and organizational duties, supporting internal and external guests in innovative hospitality concept.
Legal Administrative Assistant performing secretarial duties for attorneys and paralegals in litigation. Engaging with clients, preparing legal documents, and managing correspondence.
Litigation Legal Administrative Assistant performing secretarial duties for attorneys in a law office. Responsibilities include document preparation, filing, and client communication in a hybrid role.
Assistente Administrativo I providing administrative and financial support at Unicred Coopnore in Porto Alegre, handling accounting and budget information.