Senior Analyst overseeing vendor management for finance and HR services at Nutrien, enhancing service quality and alignment with strategic goals.
About the role
- Account Manager focusing on corporate and Fortune 500 clients, developing long-term partnerships. Engaging with customers to enhance satisfaction and solutions in the medtech sector.
Responsibilities
- Manage and grow corporate and Fortune 500 clients (primarily English-speaking) to ensure long-term partnerships and high customer satisfaction.
- Serve as the main point of contact for key accounts, including program oversight, handling inquiries, managing escalations, and leading strategic discussions.
- Identify new business opportunities within existing accounts and implement up- and cross-selling strategies.
- Analyze customer needs and develop tailored solutions to maximize customer success.
- Work closely with internal teams (Sales, Product Management, Customer Service) to ensure seamless support and excellent service.
- Prepare reports and analyses on customer performance, contract management, and revenue development.
- Continuously monitor the market, analyze competitor activities, and adapt strategies to current customer requirements.
Requirements
- Bachelor’s or Master’s degree in Business Administration (or equivalent), or several years of experience in account management, ideally with key accounts or enterprise customers.
- Proven ability to build strong, long-term relationships with decision-makers at various levels.
- Strong problem-solving skills and a proactive approach to customer challenges.
- Quick learner with the ability to get up to speed on new systems and tools.
- Excellent communication, negotiation, and presentation skills.
- Fluent English (C1/C2) is essential; additional languages (e.g., German or French) are a plus.
- Willingness to occasionally work flexible hours to support customers in other time zones.
- Strong proficiency in MS Office (particularly Excel and PowerPoint).
Benefits
- Secure, full-time permanent position with an international, fast-growing company in the medtech / IoT growth market
- Interesting and varied role in a friendly team
- Excellent access to public transport and discounted company transit tickets
- Flexible working hours with flextime options
- Option to work from home, subject to agreement
- Modern office with air conditioning
- Company-sponsored training and professional development
- Company events
- Company mobile phone
- Free beverages
- Free parking (including electric vehicle charging)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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