Account Manager focusing on corporate and Fortune 500 clients, developing long-term partnerships. Engaging with customers to enhance satisfaction and solutions in the medtech sector.
Responsibilities
Manage and grow corporate and Fortune 500 clients (primarily English-speaking) to ensure long-term partnerships and high customer satisfaction.
Serve as the main point of contact for key accounts, including program oversight, handling inquiries, managing escalations, and leading strategic discussions.
Identify new business opportunities within existing accounts and implement up- and cross-selling strategies.
Analyze customer needs and develop tailored solutions to maximize customer success.
Work closely with internal teams (Sales, Product Management, Customer Service) to ensure seamless support and excellent service.
Prepare reports and analyses on customer performance, contract management, and revenue development.
Continuously monitor the market, analyze competitor activities, and adapt strategies to current customer requirements.
Requirements
Bachelor’s or Master’s degree in Business Administration (or equivalent), or several years of experience in account management, ideally with key accounts or enterprise customers.
Proven ability to build strong, long-term relationships with decision-makers at various levels.
Strong problem-solving skills and a proactive approach to customer challenges.
Quick learner with the ability to get up to speed on new systems and tools.
Excellent communication, negotiation, and presentation skills.
Fluent English (C1/C2) is essential; additional languages (e.g., German or French) are a plus.
Willingness to occasionally work flexible hours to support customers in other time zones.
Strong proficiency in MS Office (particularly Excel and PowerPoint).
Benefits
Secure, full-time permanent position with an international, fast-growing company in the medtech / IoT growth market
Interesting and varied role in a friendly team
Excellent access to public transport and discounted company transit tickets
Flexible working hours with flextime options
Option to work from home, subject to agreement
Modern office with air conditioning
Company-sponsored training and professional development
Company events
Company mobile phone
Free beverages
Free parking (including electric vehicle charging)
Account Manager providing innovative financing solutions for medium - sized organizations in real estate and commercial sectors. Building strong relationships and staying abreast of financing trends.
Account Manager at Infobip responsible for growing, retaining, and ensuring success of Tier 1 customers. Focusing on customer advocacy and internal coordination for performance metrics and optimal satisfaction.
Partnership Director acquiring and managing partnerships with world - class digital agencies and consultancies. Fostering success in the Insider One Partner Network from the Madrid office.
Account Manager supporting international clients and digital gaming products for iLotto. Training provided with no prior experience required in a collaborative, supportive environment.
Executive Director managing Fixed Income Sales at Morgan Stanley Investment Management. Responsible for cultivating high - value relationships and driving revenue growth within institutional clients.
Account Manager managing a key portfolio of real estate agents for Renowned, a platform for Local Expert Marketing. Proactively engaging with clients to retain subscriptions and enhance online presence.
Senior Account Manager in Caterpillar focused on Mining industry relationships and contract value. Engaging key dealers and identifying new customer prospects in Alberta region with significant travel.
VIP Account Manager handling high value accounts for iGaming provider. Focused on revenue growth through strategic management, upselling, and player retention.
Senior Bid and Partnerships Manager at Near East Foundation focusing on strategy and proposal development. Requires bilingual proficiency in French and English with significant experience in aid and development sectors.
Account Manager managing an assigned book of business in commercial insurance at Insurance Office of America. Ensuring retention and supporting new business while providing exceptional customer service and policy management.