Revenue Operations Manager enabling efficient GTM operations for Semgrep. Focused on Customer Success and Partner Operations in San Francisco office.
About the role
- Revenue Operations Manager managing Salesforce architecture to align revenue streams for robotic technology company. Overseeing forecasting, pipeline management, and dealer operations in hybrid setup.
Responsibilities
- Take full ownership of the Salesforce instance, serving as the primary administrator and architect.
- Design and implement workflows that support a hybrid business model: Hardware (One-time revenue) + SaaS (Recurring revenue) + Service (Maintenance Contracts).
- Manage the integration of third-party tools (e.g., ERP, Marketing Automation, Inventory Management) to ensure closed-loop reporting.
- Implement strict stage-gating and entry criteria for opportunities to ensure forecast accuracy (Committing vs. Best Case).
- Build automated alerts for pipeline velocity, stalled deals, and renewal dates for SaaS subscriptions.
- Operationalize the 'Mechasys Dealership Program' within CRM.
- Build portals or tracking mechanisms to monitor Dealer performance against their committed annual quotas (KPIs: Unit Volume, Training Certification, Demo Activity).
- Streamline the 'Quote-to-Cash' process for international distributors, handling multi-currency pricing (CAD/USD/EUR) and complex discount structures.
- Define and track North Star KPIs: Customer Acquisition Cost (CAC), Lifetime Value (LTV), Net Revenue Retention (NRR), and Hardware Gross Margin.
- Conduct monthly "health checks" on data integrity to ensure the Board Deck can be generated at the click of a button.
- Work with the CEO to digitize the Mechasys Sales Playbook, enforcing sales methodology (e.g., MEDDPICC) directly within opportunity fields.
- Automate the 'Handover to Customer Success' process to ensure seamless onboarding for new hardware owners.
Requirements
- 5+ years in Revenue Operations or Sales Operations
- At least 3 years dedicated to Salesforce administration
- Salesforce Certified Administrator (Advanced Admin or Sales Cloud Consultant preferred)
- Proven experience managing Hardware + SaaS revenue models
- Expert proficiency in Excel/Sheets (Pivot tables, VLOOKUPs are second nature) but a burning desire to automate them away
- Ability to explain complex data structures to non-technical stakeholders (Sales Reps and C-Suite).
Benefits
- Meaningful stock options (ESOP) in a high-growth deep-tech company
- Impact: You are not maintaining a legacy system; you are building the machine that will drive us to $100M.
- Culture: We are builders. We value transparency, precision, and speed.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Revenue Operations professional at Creatio leading data governance and managing a high - performing team. Focus on optimizing lead flows and global sales strategy.
Revenue Operations Manager at Semble managing processes for Revenue teams. Remote role in UK and EU with a focus on optimizing acquisition and sales productivity.
Senior Revenue Operations Manager collaborating with Sales, Marketing, and Customer Success to drive revenue growth at a FinTech startup in Berlin.
AI Intern developing automations and integrations in a European fintech company. Collaborating with various teams to enhance operational efficiency through AI - enabled tools and automation.
Revenue Manager optimizing B2B ad revenues for leading German media house. Focus on pricing strategies, market analysis, and revenue enhancement in a dynamic environment.
Data Engineer at Smartsheet building data infrastructure for the Go - To Market organization. Collaborating with analytics teams to optimize sales performance and reporting capabilities.
Global Head of RevOps leading revenue operations for AI - powered business planning platform. Collaborating across teams to optimize performance and drive strategic initiatives.
Revenue Operations Analyst role at Kpler involves data analysis to enhance revenue operations and support teams. Join our mission to simplify global trade information for informed decision - making.
Senior Net Revenue Manager at AG Barr shaping net revenue strategy and leading RGM priorities across various channels. Engaging with senior stakeholders to drive commercial conversation and data - driven decisions.