Senior Analyst in Credit Solutions Market Development driving revenue and client relationships across EMEA. Responsible for launching products, market strategies, and monitoring trends.
About the role
- Customer Technical Services Analyst at McCormick managing customer technical and quality-related queries. Collaborating with internal stakeholders and providing insights for product development.
Responsibilities
- Serve as the primary point of contact for technical and quality-related queries for assigned customer accounts
- Communicate daily with internal stakeholders and external customers via email, phone, and in person
- Prepare and review finished product specifications in both McCormick formats and customer-specific portals
- Deliver customer-required documentation: GMO, religious compliance, diet suitability, questionnaires, pest control
- Manage medium-sized customer projects and prioritize tasks effectively
- Provide weekly and monthly progress reports to the EMEA Consumer & Foodservice CTS Supervisor
- Support product development, commercialization, and customer audits related to quality queries
- Identify and propose opportunities to improve processes, tools, and ways of working
Requirements
- High university diploma in Food Science or related field (required)
- Bachelor’s degree in Food Technology, Chemistry, Microbiology, or related field (preferred)
- Experience in the food industry preferred (QA, Technical, R&D, Customer Service)
- Knowledge of ISO, BRC, or IFS quality systems preferred
- Strong analytical and critical‑thinking skills
- Highly organized, methodical, detail‑oriented
- Ability to multitask with effective prioritization and urgency
- Team-oriented with strong cross-functional collaboration skills
- Statistical and project management skills
- Fluent English and Polish (required)
- Additional languages (French, Spanish, Italian, German) are an advantage
- Advanced computer literacy: Excel, SAP, Outlook, Lotus Notes, Devex desirable
- Understanding of specific food safety management issues, product composition
Benefits
- competitive and comprehensive benefits we offer
- opportunities for growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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