Senior Analyst managing business consultancy for CVS Health's care management. Collaborating with cross - functional teams to ensure compliance with Medicaid contracts and improve business processes.
About the role
- Analista de Endpoint Sec managing Endpoint Security solutions and incident responses. Proposing improvements while supporting internal infrastructure and client servers.
Responsibilities
- Deploy and manage Endpoint Security solutions such as EDR, XDR, MDR, OS and third-party software patching, software compliance, and related tools.
- Manage requests and incidents in internal and client environments related to Endpoint Security, servers, access, and Active Directory.
- Propose improvements to solutions and client support processes.
- Manage patching and troubleshooting for updates on Windows and Linux environments.
- Perform operational infrastructure routines for Windows/Linux server operating systems, including:
- Checking uptime, service status, capacity, and related metrics.
- Problem and risk management.
- Manage Windows servers (2008, 2012, 2016, 2019, 2022).
- Manage VMware ESX and ESXi hosts.
- Support AWS servers and tasks such as server provisioning, server maintenance, and application support as needed.
- Recommend adjustments and enhance server capacity based on client and internal architecture.
- Update/upgrade firmware, software, and drivers.
- Troubleshoot servers and analyze logs to identify errors or blockages and propose fixes or workarounds.
Requirements
- Education: Bachelor's degree completed.
- Experience and skills with asset, patch and vulnerability management tools (Tanium, Nessus, IBM BigFix, ManageEngine).
- Experience and skills with Endpoint Security tools (Tanium, ManageEngine, Sophos, Fortinet).
- Experience managing user directories (Samba, Azure AD, on-premises Active Directory), Group Policy (GPO), DNS, DHCP.
- Experience with Windows and Linux servers and VMware server environments.
- Familiarity with ITIL framework and methodologies.
- Differential: Experience with Tanium or ManageEngine is a plus.
Benefits
- Workplace: São Paulo, SP (hybrid modality).
- If based in São Paulo (capital): in-office attendance 2x per week; if based in another city: at least 1x per week in-office.
- Working hours: Monday to Friday, 09:00–18:00.
- Hiring: Contractor (Pessoa Jurídica - PJ).
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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