About the role

  • Sleep Expert at Mattress Firm enhancing in-store customer experience through product knowledge and exceptional service. Driving sales performance and cultivating customer relationships to support overall store objectives.

Responsibilities

  • Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products
  • Execute Mattress Firm selling programs with digital tools and support a seamless omnichannel experience
  • Cultivate strong relationships with customers
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
  • Leverage social media to positively impact brand awareness

Requirements

  • Legal authorization to work in the United States without the need for sponsorship
  • Must have knowledge in sleep products and customer service experience

Benefits

  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories

Job title

Sleep Expert – Sales

Job type

Experience level

Mid levelSenior

Salary

$45,000 - $63,000 per year

Degree requirement

High School Diploma

Location requirements

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