About the role

  • Vacation Advisor promoting Hyatt Vacation Club brands and reserving dates for vacation ownership preview packages. Engaging with callers and providing excellent customer service in a call center setting.

Responsibilities

  • Reserve dates for vacation ownership preview packages over the phone
  • Answer questions about vacation destinations and resort facilities
  • Promote accommodation upgrades and extra nights
  • Follow call center policies and procedures
  • Develop and maintain positive working relationships with guests and team members
  • Comply with quality assurance expectations and standards

Requirements

  • Ability to introduce and promote the Hyatt Vacation Club brands
  • Strong communication skills
  • Familiarity with vacation destinations and resort facilities
  • Ability to verify eligibility requirements for purchasing preview packages
  • Proficiency in sales techniques and overcoming objections
  • Must maintain confidentiality of proprietary information

Benefits

  • Competitive pay
  • Career development opportunities
  • Culture that promotes fun and work-life balance
  • Respect, collaboration, and diversity

Job title

Vacation Advisor – Reservations Sales/Activations

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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