Business Process Senior Associate managing transactions and analysis for the Insurance Operations team. Requires data/BPO experience and basic MS office proficiency in a flexible work environment.
Responsibilities
Process and analyze transactions in line with the Service Level Agreement set with the Business Unit
Attain Mastery of Business Unit Policies governing the transactions being processed
Report all system issues that may affect the operations
Such other duties and functions as assigned by Operations Management
Requirements
With at least 1 year data/BPO experience as a requirement, undergrads with 2 years of data/BPO experience. Fresh graduates are welcome to apply.
At least 2 years of business processing experience (for internal applicants)
Basic knowledge with MS office applications (Word, Excel, Powerpoint)
Ability to compose grammatically correct, clear and concise communication
Knowledge of browsers and relevant computer applications.
Exhibits good navigation skills.
Above average problem-solving skills
Above average written and verbal communication skills
Above average attentiveness to detail (ability to clearly understand and act on presented problem statement; to comprehend, capture as well as interpret basic customer information)
Fast and accurate data-entry skills with the ability to process high volumes of work accurately
Adaptable to change.
Benefits
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
Support you in shaping the future you want to see.
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