Director of Business Process Ownership overseeing a team at USAA to improve and sustain business processes. Focusing on risk management and enterprise partnership for continuous process improvement.
About the role
- Senior Technology Business Systems Consultant within Wells Fargo's Core Banking Group delivering complex technology solutions. Collaborating with various teams to ensure high quality outcomes across banking platforms.
Responsibilities
- Lead or participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services
- Ensure service quality and cost effectiveness of solutions
- Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise
- Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
- Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives
- Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions
- Provide guidance on leveraging new technology
Requirements
- 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of Information Technology in support of Business Services experience
- 4+ years of hands-on testing experience with Hogan IDS, including end-to-end validation of complex deposit-processing workflows
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
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